The General Trading Company (Europe) Ltd is committed to protecting and respecting your privacy. We want you to understand how we collect and use information about you.

The privacy notice describes to you:

If you would like to contact us about this notice, including if you wish to receive further information about any aspect of it, our details are as follows:

E-mail: service@thegeneraltrading.com

1. Who are we?

Megahome-distillers.co.uk and the The General Trading Co are trading names of The General Trading Company (Europe) ltd, in this document hereafter called "The General Trading Co", or "The GTC", or as "we" and related words such as "us" and "our". The General Trading Company (Europe) Limited, is a company incorporated and registered in England and Wales under company number 5577712 and having its registered office address at The Courtyard, 33 Duke Street, Trowbridge, Wiltshire BA14 8EA, United Kingdom. Our registered VAT number is GB974475769. This Statement explains our internet policies and security measures relating to personal privacy and information security.

2. What information do we collect from you?

In the course of our business, which is the sale of Megahome Distillers and accessories online, we collect the following personal data when you provide it to us:

3. How do we collect personal data?

We obtain personal data from sources as follows:

4. How do we use your personal data?

Introduction

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Lawful processing

In order to process personal data, we must have a lawful reason (sometimes called a lawful basis). We always ensure that this is the case, and we set out our lawful bases below - but please note that more than one may apply at any given time: for example, if we inform you of changes to our privacy notice, we may process your personal data on the ground of complying with law and on the ground of legitimate interests.

We will use your personal data only for the purposes for which we collected it, unless we fairly consider that we need it for another reason that is compatible with the original purpose.

Please contact us if you would like more information on this, and on situations in which more than one lawful basis applies.

Contractual Necessity

If you are our customer we will process your personal data for the following purposes, on the legal basis that it is necessary for us to provide our products and services to you:

Of course, you are not obliged to provide us with any of this information, but if you chose not to, we may be unable to provide the product or service that you have requested.

Legitimate Interests

We process your personal information for our legitimate business purposes, which include the following:

Whenever we process your personal data for these purposes, we ensure that your interests, rights and freedoms are carefully considered.

Compliance with laws

We may process your personal data in order to comply with applicable laws (for example, if we are required to co-operate with an investigation pursuant to a court order).

Consent

If you have never purchased from us or have not purchased from us for a long time, but have given us your explicit consent to hear from us about our products, services, promotions or events that we consider may be of interest to you, we will contact you by email. You have the right to withdraw consent to marketing at any time.

5. Do we share your personal data?

We may provide your personal data to the following recipients for the purposes set out in this notice:

6. Do you have to provide personal data - and, if so, why?

To form a contract with you, we will need some or all of the personal data described above so that we can perform that contract or the steps that lead up to it: this is set out above in this notice. If we do not receive the data, the contract cannot be performed.

If you sign up to receive our special offers or details about new products, you will have to provide certain personal data by creating an account. Of course, you may decide to stop receiving our mailings at any time by unsubscribing through your account.

7. How long will your personal data will be kept for?

We carefully consider the personal data that we store, and we will not keep your information in a form that identifies you for longer than is necessary for the purposes set out in this notice or as required by applicable law. In some instances, we are required to hold data for minimum periods: for example, UK tax law currently specifies a six-year period for retention of some of your personal data.

8. How do we keep your personal data secure?

The GTC has security measures in place designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorised GTC employees and third parties processing data on our behalf have access to your personal data.

All GTC employees who have access to your personal data are required to adhere to the GTC Privacy Notice as are our third-party data processors to ensure that your personal data is processed only as instructed by the GTC.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We take all reasonable steps to keep your data safe and secure and to ensure the data is accessed only by those who have a legitimate interest to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us. Any transmission is at your own risk. Once we have received your personal data, we use strict procedures and security features to try to prevent unauthorised access.

9. Your information rights

We draw your attention to your following rights under data protection law:

Please contact us using the details in section 1 of this notice if you would like to exercise any of these rights or know more about them.

These rights are subject to certain limitations that exist in law. Further information about your information rights is available on the ICO's website: https://ico.org.uk/.

10. Cookies

Our website uses cookies. Cookies are small data files that are sent between computers during a browsing session. Cookies are typically stored on your computer's hard drive and are used by websites to stimulate a continuous connection to that site. In order to make our site more responsive to your needs we use cookies to track and manage information relative to your specific interests. In this way we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers whenever you interact with our site. Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to access all the services on this site. Our analytics software retains your information in anonymised, encrypted form for 38 months.

11. Changes to this privacy notice

We may change this notice from time to time. You should check this notice on our website occasionally, in order to ensure you are aware of the most recent version.

12. What should you do if you have a complaint?

We hope that you will be satisfied with the way in which we approach and use your personal data.

Should you find it necessary, you have a right to raise a concern with the information regulator, the Information Commissioner's Office: https://ico.org.uk/.

However, we do hope that if you have a complaint about the way we handle your personal data, you will contact us in the first instance using the contact details in section 1 above, so that we have an opportunity to resolve it.

END OF PRIVACY NOTICE