Cost of shipping
Shipping costs are based on the weight of different items and the varying costs reflect the differing costs of shipping different sizes and weights. If you want to know the cost of shipping before you proceed with a purchase put what you want in the shopping basket and go to basket summary. In the details section there you can get a shipping quote.
Smaller items (under 2kg) are generally sent by Royal Mail and larger items (over 2kg) are sent out by courier on a next day delivery service, within the UK.
In order to receive an order the next day by courier you would need to place the order before noon on the day of ordering.
Working out shipping costs is a complex task and sometimes a shipping cost may not be available, for example with a particularly large order or when sending an order to smaller foreign countries.
If you experience problems related to shipping during the checkout process call us on 01985 606044 (inside UK) or +44 1985 606044 (outside UK) or email firstname.lastname@example.org
Because we are an Internet shop the purpose of a moneyback guarantee is to let you inspect and evaluate a product and return it, if you decide you do not want it. It is not a way to have a product on free rental for a period.
So, to claim a moneyback guarantee the product needs to be returned to us in "as new" condition in its original packaging so that it can be inspected and resold.
We will refund the cost of the product but not the cost of the original post and packaging. Also, you are responsible for getting the product to us.
Lifetime moneyback guarantees apply to the lifetime of the purchaser and cannot be passed on.
All our moneyback guarantees apply only to people living in the British Isles and do not apply to trade customers.
To claim a moneyback guarantee phone us first on 01985 606044, tell us what you are sending back and we will tell you where to send it.
Ex-Demo, Used Water Distiller
This is an ex-demo, used version of our regular water distiller.
It has been fully refurbished by us and has complete stocks of all the things like the cleaner and charcoal filters. It may have the odd stratch or the box might be slightly damaged but it still comes with a full 2 year manufacturer's warranty and 1 year moneyback guarantee.
Our water distillers take regular tap water, boil it gently to produce steam which is then condensed in the cooling system at the top of the water distiller. After evaporation and condensation the water is passed through a charcoal filter to remove volatile organic compounds (VOCs) and the water is safe to drink.
Water distillation is the best way to produce absolutely pure drinking water. It is better than either filtration or reverse osmosis. It is completely safe and distillation is used by the Royal Navy to produce drinking water. There are a number of myths you hear about distilled water - most are complete twaddle with no scientific basis.
If you want a brand new one - click on this link
We charge VAT sales tax at 20% on all purchases made within the European Union. If you are outside this area VAT is not charged. By default all prices shown include VAT. If you live outside the E.U. your VAT will be deducted during the checkout process and before you make payment.
Within the UK, shipping rates are based on weight and vary from £1.95 for small, light items like pinhole glasses up to £7.95 for a large, heavy items like a Water Distiller or Backlife. Shipping is added during the checkout process and before you make payment. We ship internationally and for non-UK customers your shipping rate comes up during the checkout process and before you make payment.