Charcoal Filter Sachets - 12 pack

Cost of shipping

Shipping costs are based on the weight of different items and the varying costs reflect the differing costs of shipping different sizes and weights. If you want to know the cost of shipping before you proceed with a purchase put what you want in the shopping basket and go to basket summary. In the details section there you can get a shipping quote. 

Smaller items (under 2kg) are generally sent by Royal Mail and larger items (over 2kg) are sent out by courier on a next day delivery service, within the UK.

In order to receive an order the next day by courier you would need to place the order before noon on the day of ordering.

Working out shipping costs is a complex task and sometimes a shipping cost may not be available, for example with a particularly large order or when sending an order to smaller foreign countries.

If you experience problems related to shipping during the checkout process call us on 01985 606044 (inside UK) or +44 1985 606044 (outside UK) or email sales@megahome-distillers.co.uk

Please note that if you are outside of the UK you will not pay VAT on any goods ordered but you will be liable for a customs and handling charge which you will have to pay before you receive your goods.  This charge will vary depending on the receiving country.

Moneyback guarantees

Because we are an Internet shop the purpose of a moneyback guarantee is to let you inspect and evaluate a product and return it, if you decide you do not want it. It is not a way to have a product on free rental for a period.

So, to claim a moneyback guarantee the product needs to be returned to us in "as new" condition in its original packaging so that it can be inspected and resold.

We will refund the cost of the product but not the cost of the original post and packaging. Also, you are responsible for getting the product to us.

Moneyback guarantees apply to the purchaser and cannot be passed on.

All our moneyback guarantees apply only to people living in the British Isles and do not apply to trade customers.

To claim a moneyback guarantee phone us first on 01985 606044, tell us what you are sending back and we will tell you where to send it.

1. What's included in the price?

Your Water Distiller is supplied with everything you need for six months of distillation:

• Stainless Steel Water Distiller 

• Power lead

• 4 litre collection jug (choose plastic of glass)

• 250g residue cleaner

• 6 active carbon filters

2. Do we need to use the charcoal filters? 

The charcoal filters out volatile organic compounds (VOCs), things like pesticides and solvents. Apart from removing these nasty chemicals, the charcoal filtration also makes the water taste better.

3. How often should you change the charcoal filter?

The filter is designed to be used for four weeks if you are doing one distillation a day. If you are running two distillations a day, then change it every two weeks. If you are doing one distillation every two days change it every eight weeks. 

4. Why does the water taste different? 

Pure distilled water tastes different to normal tap water and sometimes it takes a little bit of getting used to. When you are used to it, tap water suddenly tastes disgusting!

5. Where's the jug? 

You will find the jug inside the distiller.

6. How much does distillation cost? 

25p a litre.

7. How long does it take to distil? 

It usually takes 5-6 hours for 4 litres of water. You can shorten the time by using water from the hot water tap. 

8. Is distillation expensive? 

It normally costs about 25p per litre in electricity.

9. How much electricity does a water distiller use?

The average water distiller uses around 3 kilowatt hours to make 4 litres of distilled water. This equates to an average electricity cost of 34p per kilowatt hour, therefore each litre of distilled water costs around 25p to make.